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Privacy Policy

What is done—and not done—with your personal data on this website can be found here.

This policy explains how the personal information of all individuals who interact with LA AZOTEA (HOTEL CATEDRAL) through this website will be processed and protected. Please read all sections of the Legal Notice, the Cookie Policy, and this Privacy Policy before using this website.

In accordance with EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, SERVICIOS HOTELEROS LA CATEDRAL S.L. informs you that by accepting this Privacy Policy you give your express, informed, free, and unequivocal consent for the data you provide—protected by the security, technical, and organizational measures required by current regulations—to be processed by SERVICIOS HOTELEROS LA CATEDRAL S.L. as the Data Controller.

WHO IS RESPONSIBLE FOR THIS WEBSITE?

  • Data Controller: SERVICIOS HOTELEROS LA CATEDRAL S.L.
  • Trade name: LA AZOTEA (HOTEL CATEDRAL)
  • Tax ID: B04435657
  • Address: Plaza de la Catedral No. 8, 04002 Almería (Spain)
  • Email: datos@hotelcatedral.net
  • Activity: Hotel and restaurant services in Almería.
    Registered with: Mercantile Registry of Almería, Volume 740, Book 0, Page 45, Section 8, Sheet AL-20164, Entry 1.

WHAT PERSONAL DATA IS COLLECTED ON THIS WEBSITE?

For the purposes set out in this Privacy Policy, LA AZOTEA (HOTEL CATEDRAL) collects and processes the following personal data, depending on the products or services requested on this website:

  • Identification data: first name, last name.
  • Contact data: postal address, email address, mobile phone number.
  • Browsing data: IP address, device type and identification, browser type, domain through which you access the website, browsing data, and activity on the website.

This website is not intended for children under 16 years of age. If you are under this age, you will need the consent of your parents or legal guardians to provide us with your data.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

We process your personal data on the following legal bases:

  • Performance of a contract with LA AZOTEA (HOTEL CATEDRAL) for contracting services, publishing advertisements, and managing requested services.
  • User consent regarding contact, content subscriptions, and the sending of commercial communications via email, cookies, or messaging systems.
  • Legitimate interest of the Data Controller to protect users of the LA AZOTEA (HOTEL CATEDRAL) website from abuse and fraud in the use of our services.

FOR WHAT PURPOSES WILL WE PROCESS YOUR DATA?

This website contains different forms. In each case, the information collected will be used as follows:

  • Content subscription forms: There are several forms to activate subscriptions. The data provided will be used exclusively to send the newsletter and keep you informed about news and occasional offers, exclusive to subscribers of https://catedralazoteaalmeria.com/
  • Contact form: There is also a contact form for inquiries, suggestions, or professional contact. In this case, the email address will be used to respond and to send the information requested by the user through the website.

DATA RETENTION PERIOD

Customer data: The retention period will vary depending on the service contracted. In any case, it will be the minimum necessary and may be retained for:

  • 4 years: Law on Infringements and Sanctions in the Social Order (obligations related to affiliation, registrations, contributions, salary payments, etc.); Articles 66 et seq. of the General Tax Law (accounting books, etc.).
  • 5 years: Article 1964 of the Civil Code (personal actions without a special limitation period).
  • 6 years: Article 30 of the Commercial Code (accounting books, invoices, etc.).
  • 10 years: Article 25 of the Law on the Prevention of Money Laundering and Terrorist Financing.

Subscriber data: From the time the user subscribes until they unsubscribe.

Prospective customer data: Data will be retained for the duration of the established commercial relationship and, once concluded, for two years, unless the user requests earlier deletion.

WHAT ARE YOUR RIGHTS REGARDING THE USE OF YOUR DATA?

Any person has the right to obtain confirmation as to whether LA AZOTEA (HOTEL CATEDRAL) is processing personal data concerning them.

Interested parties have the right to:

  • Request access to their personal data.
  • Request rectification or deletion.
  • Request cancellation.
  • Request restriction of processing.
  • Object to processing.
  • Request data portability.

If you have given consent for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

If you believe your rights regarding the protection of your personal data have been violated—especially if you have not obtained satisfaction in exercising your rights—you may file a complaint with the competent Data Protection Authority via its website: https://www.aepd.es/es

To exercise these rights, you may write to datos@hotelcatedral.net

A form for exercising your rights is available upon request by email, or you may use those provided by the Spanish Data Protection Agency or third parties. These forms must be electronically signed or accompanied by a copy of your ID. If you are represented by someone else, a copy of their ID must be attached or the form must be electronically signed.

Forms may be submitted in person, by mail, or by email to the address of the Data Controller indicated at the beginning of this text.

REMARKETING ACTIONS: GOOGLE ADS

Google Ads is Google’s advertising platform. On https://catedralazoteaalmeria.com/
we use Google Ads to create campaigns and ads displayed on other websites. When creating an ad, audiences can be segmented by location, demographics (age, gender, etc.), interests, online purchasing behavior, and more.

Data obtained through Google Ads is subject to this Privacy Policy from the moment the user provides their data via a form on this website. Under no circumstances will information from Google be used for purposes other than those stated.

FACEBOOK ADS

This website uses Facebook Ads to segment audiences for advertising.

Through Facebook’s Custom Audiences feature, audiences can be created from user and subscriber data (such as email addresses and phone numbers). Databases are shared with Facebook solely for creating custom audiences, after which ads are targeted to people with similar profiles.

No confidential personal information is used for ad segmentation, nor is it shared with third parties or other advertisers. Facebook deletes the data once the process is complete and ensures confidentiality. Facebook’s ad system allows relevant ads to be shown without revealing your identity to advertisers.

You can revoke your consent at any time at https://www.facebook.com/settings?tab=ads, where you can manage ad preferences. You may also opt out of interest-based advertising via the European Interactive Digital Advertising Alliance (EDAA) at http://www.youronlinechoices.com/es/ or through your device settings.

This website uses Facebook’s Website Custom Audience tool, which employs the Facebook pixel to anonymously tag visitors. You can opt out at: https://www.facebook.com/ads/website_custom_audiences/.
More information on Facebook’s data practices is available at https://www.facebook.com/privacy/explanation

Facebook conversion tracking pixel: Used to optimize ad campaigns and for statistical purposes. Data obtained is anonymous and does not identify individuals.

X ADS

We use X Ads (Twitter Ads) on https://catedralazoteaalmeria.com/
to create campaigns and ads. Audience segmentation includes location, demographics, interests, and purchasing behavior. Data obtained is subject to this Privacy Policy and will not be used for any other purpose.

LINKEDIN ADS

We use LinkedIn Ads to create campaigns and ads. Audience segmentation includes location, demographics, interests, and purchasing behavior. Data obtained is subject to this Privacy Policy and will not be used for any other purpose.

DATA BREACH NOTIFICATION

SERVICIOS HOTELEROS LA CATEDRAL S.L. implements appropriate security measures based on risk level to protect personal information. If a security breach occurs, you will be informed promptly.

DATA RECIPIENTS

Many of the tools used on this website to manage data are provided by third parties. In order to deliver services strictly necessary for the development of our activity, SERVICIOS HOTELEROS LA CATEDRAL S.L. shares data with the following service providers under their respective privacy conditions:

External service providers (for example, payment processing services, order processing, analytics, marketing campaign management, website management, email distribution, and other similar service providers) so that they may perform business functions on behalf of SERVICIOS HOTELEROS LA CATEDRAL S.L..

The web development and maintenance company, as well as the hosting provider, may occasionally have access to this website. Both have signed service agreements that require them to maintain the same level of privacy applied to data processing on this website.

Any international data transfer to countries outside the European Economic Area will be carried out in accordance with the Standard Contractual Clauses approved by the European Commission, ensuring an adequate level of data protection.

Specifically, this website uses the following tools:

  • Mail marketing tool: Acumbamail
  • Invoicing tool: Millenium Soft
  • Reservation management: Synergy
  • Analytics tools: Google Analytics
  • Hosting: Raiola Networks

 

DATA CONFIDENTIALITY AND SECURITY

https://catedralazoteaalmeria.com/ undertakes to use and process users’ personal data while respecting its confidentiality, in accordance with its intended purpose, and to comply with its obligation to safeguard such data by adopting all necessary measures to prevent alteration, loss, unauthorized processing, or access, in line with current data protection regulations.

This website includes an SSL certificate. This is a security protocol that ensures your data is transmitted in a complete and secure manner; that is, data transmission between the server and the website user, and any feedback, is fully encrypted.

https://catedralazoteaalmeria.com/ cannot guarantee the absolute security of the Internet network and, therefore, cannot rule out data breaches resulting from fraudulent access by third parties.

With regard to the confidentiality of processing, SERVICIOS HOTELEROS LA CATEDRAL S.L. ensures that any person authorized to process customer data (including staff, collaborators, and service providers) will be subject to an appropriate duty of confidentiality, whether contractual or legal.

In the event of any security incident, SERVICIOS HOTELEROS LA CATEDRAL S.L. will notify the Client without undue delay and will provide timely information relating to the Security Incident as it becomes known or when reasonably requested by the client.

ACCURACY AND TRUTHFULNESS OF DATA

As a user, you are solely responsible for the accuracy and correctness of the data you submit to https://catedralazoteaalmeria.com/, thereby releasing SERVICIOS HOTELEROS LA CATEDRAL S.L. (LA AZOTEA – HOTEL CATEDRAL) from any liability in this regard. Users guarantee and are in all cases responsible for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep it properly updated. The user agrees to provide complete and accurate information in the contact or subscription forms.

REVOCABILITY

The consent granted, both for the processing and the transfer of the data of the data subjects, may be revoked at any time by notifying SERVICIOS HOTELEROS LA CATEDRAL S.L. (LA AZOTEA – HOTEL CATEDRAL), in accordance with the terms established in this Policy for exercising ARCO rights. Such revocation shall not, in any case, have retroactive effect.

CHANGES TO THE PRIVACY POLICY

SERVICIOS HOTELEROS LA CATEDRAL S.L. reserves the right to modify this policy in order to adapt it to legislative or case-law developments, as well as to industry practices. In such cases, any changes will be announced on this page with reasonable notice prior to their implementation.